We connect customers with the products and services
that make life better.

Statement of Values

We love what we do. We:
• are passionate about our people, our customers and our products
• show enthusiasm and take pride in our work
• strive to exceed our customers’ expectations and create amazing experiences

We act honestly and do the right thing. We:
• accept responsibility for our actions
• act lawfully, ethically and responsibly
• call out things that aren’t right

Respect and Empower
We value and respect everyone. We:
• empower, support and trust our people
• treat everyone fairly and without discrimination
• act with humility, listen openly, and value others’ opinions

We embrace change and adapt quickly. We:
• never stand still and constantly evolve
• are entrepreneurial and look for opportunities
• are not afraid to fail and we learn from our mistakes

We are focused and deliberate. We:
• are results oriented and deliver on the things we commit to
• make decisions based on facts and experience
• focus on productivity and efficiency

We are diverse and embrace individuality. We:
• are informal and don’t take ourselves too seriously
• are energetic and enthusiastic
• have fun, enjoy ourselves and celebrate success

Social Conscience
We care about our people, our community and our environment. We:
• give back to the communities where we live and work
• ensure our business is safe, inclusive and welcoming for everyone
• strive to minimise our impact on the environment

The JB Hi-Fi Group, operating under its listed holding company, JB Hi-Fi Limited, brings together two of Australia’s best known and most trusted retail brands, JB Hi-Fi and The Good Guys. The Group sells an extensive range of consumer electronics, whitegoods, appliances and home entertainment at great prices combined with genuine personal service from our specialist staff. In addition to operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors and offers information technology and consulting services, through its JB Hi-Fi Solutions business.